STELCO has announced the official launch of its new contact centre hotline, 1545, in a bid to enhance customer communication and service. The hotline, unveiled in a live social media event yesterday afternoon, marks a significant step in STELCO's ongoing efforts to improve accessibility and efficiency for its customers.

The 1545 hotline is designed to provide a direct line for inquiries related to all STELCO services, including billing issues and other company-related matters. This new service aims to streamline customer interactions and ensure quicker and more effective responses to inquiries.

In addition to the hotline, STELCO is expanding its communication channels to include popular messaging platforms such as Viber, WhatsApp, and Telegram. These new channels will allow customers to reach STELCO's contact centre more conveniently, further facilitating access to support and information.

STELCO's latest initiatives reflect the company's commitment to enhancing customer service and broadening support options across multiple platforms. The expansion of communication channels is expected to make it easier for customers to receive assistance and engage with the company’s services.